Privacy Policy
Last Updated: January 2026
East Journey Australia ("we," "us," "our," or "Company") operates eastjourney.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using eastjourney.com.au, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Information We Collect
We collect information in several ways:
- Personal Information: Name, email address, phone number, and other contact details you voluntarily provide when registering, subscribing, or contacting us.
- Technical Information: IP address, browser type, operating system, referring URLs, and pages visited on our Site.
- Cookies: Information stored through cookies and similar tracking technologies on your device.
- Usage Data: Clickstream data, search queries, interaction patterns, and time spent on pages.
- Device Information: Device identifiers, hardware model, and mobile network information.
How We Use Information
We use the information we collect for the following purposes:
- Analysing website traffic and user behaviour through analytics tools
- Tracking affiliate commissions and performance metrics
- Improving Site functionality, user experience, and content
- Sending newsletters, promotional offers, and marketing communications (with your consent)
- Responding to your inquiries and providing customer support
- Detecting and preventing fraudulent activity and security breaches
- Complying with legal obligations and enforcing our Terms of Use
Cookie Policy
Our Site uses cookies and similar technologies to enhance your experience. The types of cookies we use include:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Track user behaviour to understand Site usage and improve performance.
- Marketing Cookies: Enable affiliate tracking, retargeting, and promotional content delivery.
- Third-Party Cookies: Set by partner sites and advertising networks.
You may opt-out of non-essential cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect Site functionality.
Third-Party Links
Our Site contains links to third-party websites, including online casinos and other affiliate partners. We are not responsible for the privacy practices, content, or security of these external sites. When you click on third-party links, you leave eastjourney.com.au and enter sites governed by their own privacy policies.
We strongly encourage you to review the privacy policies of any third-party website before providing personal information or engaging in gambling activities. East Journey Australia disclaims liability for any data breaches or privacy violations by linked casinos or affiliates.
Your Rights
Under Australian privacy law, including the Privacy Act 1988 (Cth) and the Australian Consumer Law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights
To exercise these rights, please contact us using the details provided in the Contact Us section below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.
- Account Information: Retained for the duration of your account and up to 3 years after account closure.
- Analytics Data: Retained for up to 2 years.
- Marketing Communications: Retained until you unsubscribe.
- Legal/Compliance Data: Retained as required by Australian tax and regulatory obligations (typically 5–7 years).
We will securely delete or anonymise information once the retention period expires, unless legal obligations require further retention.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Website: eastjourney.com.au
We will respond to your inquiry within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.